Oktell - Communications Platform: Build Your Own Call Center
Barex, the official partner of "Telephony Systems" in Ukraine, offers the Oktell, a communications platform:
Communications— it means that the platform processes different communications channels: phone calls as well as e-mail, SMS, ICQ and Web messages.
Platform — it means that the system can be configured to solve your business customer service tasks. A call center, contact center, software IP Exchange (IP PBX), autoinformers and customer services are the solutions that can be easily built based on the Oktell.
The Oktell can be operated with any IP equipment including Cisco, AVAYA, D-Link, Zyxel, Planet, AudioCodes etc. as well as with office exchanges and computer telephony integration cards from different vendors (Synway, Olkha).